User manual and frequently asked questions STAR COLLECTION HV4910K0

Frequent questions

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.

Where should I dispose of my device at the end of its life?

Take your device to a recycling center or waste disposal facility.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I just opened my new device and I think a part is missing. What should I do?

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Technical supportWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhat do Classes I and II correspond to?A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.Where should I dispose of my device at the end of its life?Take your device to a recycling center or waste disposal facility.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I just opened my new device and I think a part is missing. What should I do?If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.