Before using it for the first time, we recommend that you wash all the blender accessories in hot soapy water, taking care not to injure yourself with the blades, which are extremely sharp. It is not necessary to wash the body of the blender before use.
The heating system controls an electric filament heating resistor (it is not an induction heating system). Our appliance complies with French/European standards in terms of radio frequency emission, including limiting human exposure to electromagnetic fields. Your appliance is equipped with a grounding system, always connect your appliance to a grounded outlet. Always keep in mind the precautions to take for pacemaker wearers.
To remove white traces or "rainbow" coloration from the bottom of the bowl, follow these 3 steps: • Pour 10 cl of white vinegar into the bowl with the spindle and leave it for 1 hour. • Empty the bowl and wipe the inside with a sponge. • Rinse the bowl several times with clean water.
There is probably too much food, or some pieces are too big or too hard. You can reduce the size or amount of ingredients, or add some liquid.
Always use the blender with the lid or guard in place as indicated in the instructions. Never put your hand in the blender jug when it is placed on the motor unit. If you need to push the food down, use a suitable tool, for example a spatula.
The appliance may not be on a flat, stable surface, the appliance is not stable. The volume of ingredients to be blended is too high, reduce the quantity of ingredients. If the vibrations persist, contact an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre