User manual and frequently asked questions X-plorer Serie 95 Animal Care
10 times more powerful* to meet all challenges
The Tefal X-PLORER Serie 95 Robot Vacuum Cleaner is a game-changing home cleaning solution: all the convenience of an automatic vacuum cleaner with deep-cleaning results at uncompromising standards of quality. An extra-powerful BLDC motor (up to 12000Pa) delivers impressive suction with total ease, bringing together 4-in-1 cleaning action with cutting-edge navigation and mapping technology. The result is an intuitive modern cleaning experience that leaves your entire home spotless.
Do not vacuum wet surfaces, any type of liquids, hot substances (embers, cigarettes), super fine substances (plaster, cement, ash, etc.), large sharp waste (glass), harmful products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol based).
Place the charging base station against a wall, on a flat surface and where the robot vacuum cleaner can easily find it. This location must be free of any obstacles (including rugs). Leave at least 1,5 metre of space free to the left and the right, and 2 metres at the front of the base station. If the station is placed in a corner or difficult to find, the robot vacuum cleaner will not be able to reach it. Place the base station's power cable along the wall. For more information, refer to the instructions in your user manual.
Before running the robot vacuum cleaner ensure space has no obstacles, power cords, clothing, or other potentially dangerous objects which might cause the appliance breakdown or other accidents.
Several possible reasons exist: • If the robot did not start from its docking station, it will not return to it. In this case, the robot will return to its starting point. • If the robot vacuumed in Spot mode, the robot will return to its starting point. • If the robot is lifted up and put back down on the floor, it will try to relocate itself. If it can't, it will return to its starting point.
You can perform the following actions: • Turn off and then turn on the main power switch. • Unplug the cable and plug it again into the charging station. • Make sure that the charging terminals and the sensor windows are not clogged up, then wipe the main body and the charging station with a dry cloth. Do not forget to switch off the main power switch and to turn off the robot before drying carefully. • Check if there is no obstacle such as a reflective object, a chair, etc. near the charging station.
If after these steps, the automatic charging still does not work well, contact an approved vacuum repair company.
Check the following: • If the switch underneath the robot is correctly in the 'ON' position. • If the display is lit up. If not, charge up the robot on the base station.
The robot may experience certain problems represented by error codes. For more details about the error codes description and solution, refer to User Manual.
Check the following: • The charging station must not be installed on a rug. • The charging station must not be exposed to sunlight or near a heat source. • The free space to the side and the front of the charging station adheres to the instructions in the user manual. • The plug is correctly connected to the charging station. • The charger cable is connected to the power supply. • There are no obstructing objects around the charging base. • There are no objects near the charging station terminals. • The charging station is activated (LED indicator is green).
If after checking these elements, the robot still cannot find the base station, contact an approved vacuum repair company.
Yes, it is recommended to use the robot vacuum cleaner to maintain the cleanliness, but there are still surfaces where the robot does not perform as efficient as non-robotic vacuum cleaners.
This is because the robot didn't start from its docking station: since the robot returns to its starting point, it will go back to where it began vacuuming in Spot mode.
