EXPLORER SERIE 20My best cleaning partner, even for mopping the floors
Tefal Explorer Serie 20 is an autonomous robot vacuum cleaner which attacks dust and dirt on hard floors. An automatic cleaning experience which is not only easy to handle, but promotes good level of cleaning performance. Qualitative technology combined with user-friendly interface features leading to satisfying results. A must for all hard floors.
For a good cleaning experience and satisfying results, Tefal Explorer Serie 20, an automatic vacuum cleaner which combines qualitative technology, an active motorized brush and also lateral brushes, making it a great ally to pick up dirt and dust from hard floors. This easy to use vacuum cleaner is equipped with 3 cleaning modes, Random zigzagging for complex areas and Random room mode where the robot zigzags during short fixed period of time, completed with the Edge mode which cleans wall and baseboard edges. This Robot promotes smooth and safe cleaning due to its secure navigation thanks to the combination of drop sensors, laser and bumper. This autonomous vacuum cleaner has a scheduling system with 7 programs per week , making the experience all the more comfortable. A self-running vacuum cleaner due to its remote or manual control, not to mention its self-charging system as it goes back to its docking station automatically.
Set Yourself Free with Eplorer Serie 20 Automatic Cleaning
With automatic vacuum cleaning, your mundane chores turn into a pleasure with convenient technology that lets you delegate cleaning, for efficient results on hard floors.
Effective cleaning on all hard floors
Good level of cleaning performance is highlighted due to the combination of the active motorized brush and two lateral brushes, made for efficient cleaning including corners, not to mention its air flow which picks up dust easily.
With its additionnal mop support, Explorer Serie 20 is now able to vacuum and mop the floors at the same time, to remove the finest dust.
3 cleaning modes
Its Random, Random room and Edge modes combined with air flow which picks up dust easily makes your robot your perfect cleaning partner for different kinds of scenarios. For complex areas, use the Random mode or Random room mode if you need a faster cleaning session of 30 minutes. For cleaning walls and baseboard edges, use the Edge mode. Adapt 3 cleaning modes to your needs and keep your home spic and span.
Safe and Easy navigation
3 key elements through which the robot is able to dodge obstacles, thanks to its Infrared Sensors but also Bumper and Drop sensors that help detecting obstacles and prevents it from falling down
Lithium-ion battery technology
Compactness and durability within reach. Enhanced battery lifetime due to Lithium technology, allowing 150 minutes of running time
Programming for Every Day of the Week
The scheduling system has up to 7 programs which can be used every day of the week, leaving your home dust-free.
Start&Pause on command
A handy and easy ally with 2 methods of control: start&stop on product itself or via ergonomic remote with display to access to all the functionalities of your robot.
Do not vacuum wet surfaces, any type of liquids, hot substances (embers, cigarettes), super fine substances (plaster, cement, ash, etc.), large sharp waste (glass), harmful products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol based).
Place the charging base station against a wall, on a flat surface and where the robot vacuum cleaner can easily find it. This location must be free of any obstacles (including rugs). Leave at least 1 metre of space free to the left and the right, and 2 metres at the front of the base station. If the station is placed in a corner or difficult to find, the robot vacuum cleaner will not be able to reach it. Place the base station's power cable along the wall. For more information, refer to the instructions in your user manual.
Yes, your robot vacuum cleaner is equipped with drop sensors that detect stairs and gaps. However, in some situations, the sensors are not as efficient. For example, curved staircase edges, rugs next to stairs, slippery surfaces and obstructions might affect the sensors' performance.
Do not use any cleaning products to clean the robot vacuum cleaner. For some parts you can use the water, for the others you can use the dry cloth only. For more details, refer to the instruction manual.
You can perform the following checks: • Put the main power switch onto STOP and then onto START. • Unplug the cable and then plug it into the charging station again. • Make sure that the charging terminals and the sensor windows are not clogged up, then wipe the main body and the charging station with a dry cloth. Do not forget to switch off the main power switch and to turn off the robot before drying carefully. • Check to see if there is any obstacle such as a reflective object, a chair, etc. near the charging station.
If after these different checks, the automatic charging still does not work properly, have your robot vacuum cleaner checked by an approved vacuum repair company.
Several possible reasons exist: • If the robot did not start from its docking station, it will not return to it. In this case, the robot will return to its starting point. • If the robot vacuumed in Spot mode, the robot will return to its starting point. • If the robot is lifted up and put back down on the floor, it will try to relocate itself. If it can't, it will return to its starting point.
Check the following: • The charging station must not be installed on a rug. • The charging station must not be exposed to sunlight or near a heat source. • The free space to the side and the front of the charging station adheres to the instructions in the user manual. • The plug is correctly connected to the charging station. • The charger cable is connected to the power supply. • There are no obstructing objects around the charging base. • There are no objects near the charging station terminals. • The charging station is activated (LED indicator is green). • Serie 40: The virtual barrier is placed at a distance of at least 3m from the charging station.
If after checking these elements, the robot still cannot find the base station, contact an approved vacuum repair company.
You can perform the following actions: • Turn off and then turn on the main power switch. • Unplug the cable and plug it again into the charging station. • Make sure that the charging terminals and the sensor windows are not clogged up, then wipe the main body and the charging station with a dry cloth. Do not forget to switch off the main power switch and to turn off the robot before drying carefully. • Check if there is no obstacle such as a reflective object, a chair, etc. near the charging station.
If after these steps, the automatic charging still does not work well, contact an approved vacuum repair company.
Check the following: • There are no obstucting objects under the wheels. • The robot is not blocked due to differences in the floor level. • There is no error message displayed. (see the troubleshooting and error codes section in your user manual)
You can perform the following actions: • Check if the intake channel is not obstructed. • Check if the dust bin is well fitted. • Empty the dust bin if it is full. • Remove the central brush and clean it. • Check if the filter is not saturated.
If after these steps, the problem persists, please contact an approved vacuum repair company.
The power-brush safety feature is activated when the robot identifies a risk.
Two situations may occur: • The power-brush gets stuck: the robot attempts to free it and stops the vacuuming and the power-brush. • The robot will try to free the brush: if it can't, it will turn off and you will have to clear it manually.
If the power-brush gets stuck in thick carpeting due to its long and/or thick fibers, or the robot has vacuumed the carpet for a long time, the power-brush will stop turning and the robot will continue vacuuming without it.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.