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Frequent questions

Yes, they're made of PET (2 & 4 litres) or of steel (5 litres) which is widely recycled in most places. Check with your local recycling guidelines to be sure.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Put the used oil in an air-tight container and dispose of it (consult your local recycling service as waste collection and infrastructure differ from one region to another. The ability to process recyclables varies depending on the local recycling service).
Do not empty it in the sink.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Before using for the first time:
• Unpack the appliance. The packaging can be recycled, but it may be useful for transporting the oven or returning it to an approved repair centre.
• Put your oven on a stable surface.
• Remove all stickers and protections from the inside and outside of your oven.
• Remove all accessories* from the oven (grill, spit, etc.).
• Clean the oven and accessories with a damp cloth. Dry carefully.
• Close the door by holding the handle only.
• Completely unwind the power cord and plug it into an earthed socket.
• Position the function selector at the "oven" position.
• Set the oven thermostat to max. temperature.
• Set the time for 15 to 20 minutes.
The oven starts up. Some smoke may be released, this is completely normal and will disappear with use.
Any handling of the door must take place by holding the handle.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
You have to go to history:
- iOS version: press on the data that you wish to delete and slide your finger to the left. A recycle bin will appear. Touch it to delete your data.
- Android version: press down on the measurement for a few seconds and the recycle bin will appear. Click on it to delete your data.


Notes:
When a weight reading, body fat mass or hydration level is deleted from the history, all of the corresponding weight readings are deleted.
Be careful, any deletion is definitive.
Your scale and your tape measure have a battery life of approximately 12 months with LR03 Alkaline batteries.
For the scale, that correspond to two weight readings per week and per person for a family of four people.
For the body shape tracker: 1 series of 6 measurements per week per person, for a family of four people.

When the "Battery" logo appears, this means that you have to change your batteries as soon as possible.
If you have data stored in the memory, do not forget to synchronise your devices and your mobile phone so that you don't lose any data.

After a certain time, if you do not change your batteries, you will see the message "BAT" and the scale will switch off. You will have to change the batteries to continue using the scale.

Please recycle your batteries in the appropriate container.

For the scale:


For the body shape tracker:
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If pieces of food get stuck to the side of the bowl (ham, onions, etc.), switch off the appliance, take out the plug, remove the pieces with the help of a spatula, and re-distribute them in the bowl. Plug the appliance in again and pulse 2 or 3 times more. NEVER put your fingers or hands in the bowl, or near the blade.
It is normal for a small amount of food to be left unchopped/sliced/grated so that the food pusher does not grate against the sharp blades on the cone/cassette.
Some food is unsuitable for chopping/slicing/grating. Ensure you are using the correct cone/cassette for the food you are trying to prepare and that the food is positioned in the correct position first in the feed tube before slicing/grating/chopping. Also the ingredients you use must be firm and fresh quality to get satisfactory results and avoid accumulation of food in the holder (information will depend on model of product).
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your knives contain valuable materials which can be recovered or recycled. Contact your local civic waste collection point to arrange for them to be disposed of safely.
Find more detailed information in the Guarantee section of this website.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.
For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.
No, the non-stick coating must be applied during the initial manufacturing process.
• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.
Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.
A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.
Pans should NEVER be used in a microwave oven.
Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.
You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.
The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.
• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.
• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.
Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.
No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.
It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).
To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.
Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)
Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:
  • Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.

  • Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.

  • Cooking lid (excluding knob of magnet-types): YES.

  • Detachable lid knobs of magnet-types: NO, it may result in rusting.

  • Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.
For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.
No, the non-stick coating must be applied during the initial manufacturing process.
• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.
Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.
A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.
Pans should NEVER be used in a microwave oven.
Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.
You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.
The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.
• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.
• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.
Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.
No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.
It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).
To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.
Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)
Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:
  • Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.

  • Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.

  • Cooking lid (excluding knob of magnet-types): YES.

  • Detachable lid knobs of magnet-types: NO, it may result in rusting.

  • Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.
For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.
No, the non-stick coating must be applied during the initial manufacturing process.
• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.
Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.
A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.
Pans should NEVER be used in a microwave oven.
Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.
You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.
The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.
• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.
• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.
Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.
No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.
It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).
To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.
Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)
Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:
  • Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.

  • Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.

  • Cooking lid (excluding knob of magnet-types): YES.

  • Detachable lid knobs of magnet-types: NO, it may result in rusting.

  • Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.
For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.
No, the non-stick coating must be applied during the initial manufacturing process.
• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.
Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.
A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.
Pans should NEVER be used in a microwave oven.
Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.
You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.
The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.
• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.
• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.
Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.
No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.
It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).
To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.
Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)
Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:
  • Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.

  • Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.

  • Cooking lid (excluding knob of magnet-types): YES.

  • Detachable lid knobs of magnet-types: NO, it may result in rusting.

  • Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Only frying pans, saucepans or saute pans from the Ingenio range can go in the oven, thanks to their detachable handles (ensure that the detachable handle is removed). Utensils should never be used in a microwave or convection oven.
For frying pans: between 140 °C and 195 °C
For crepe pans: between 165 °C and 240 °C
This is the optimum temperature for frying and searing food. This indication helps you cook healthier and at an ideal temperature.
No, the non-stick coating must be applied during the initial manufacturing process.
• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.
• Wash the frying pan in hot water and washing-up liquid to remove any dust. Dry it and rub a little cooking oil into the non-stick coating before using for the first time. Remove any excess oil.
• Wash and dry your kitchenware after each use.
Non-stick cookware:
Cleaning by hand in soapy water is enough.
The pan must be cleaned each time it's used to remove the film of grease that can stay on the surface. If the pan is only wiped with a paper towel or rinsed in water, the film won't be fully removed and may cook the next time you use the pan: stains may appear.
Non-stick pans must not be cleaned with scouring powders or scouring pads. A nylon sponge is ideal for both the interior and exterior of the pan.

Ceramic cookware:
We recommend to wash the ceramic pan manually, with water and a mild detergent. In this way, it's the most effective.
If the pan might not be clean enough during the normal dishes, you could add a splash of vinegar and water into the pan and heat it. The water / vinegar mixture will clean cook the pan. After this, rinse the pan well, dry and rub with a little bit of sunflower oil for example. And your pan will be as new.
If the base is stubborn dirt, you can wet the pan soak first with hot water and a good degreasing dishwashing detergent. Next, if necessary, you can clean the pan with a plastic scouring pad and some liquid abrasive cleaning detergent.

Hard anodised cookware:
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge.
An exterior coating protects your cookware from the harmful consequences of dishwashing. It is therefore extremely important not to damage this coating and we recommend that you avoid the use of scouring pads (Scotch Brite).
In case of dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Moreover, a too intensive use of the dishwasher is not recommended.
Washing by hand without scouring pads extends the life time of your cookware.

Stainless steel cookware:
For daily cleaning, warm soapy water is sufficient. We recommend you to clean your pan thoroughly after each use as food films left on the pan may cause discoloration and sticking.
To get rid of stuck-on food or discoloration and stains from using too high a heat, we recommend cleaning your product with a stainless steel/copper cleaner. This can be used on the interior, as well as the exterior.
If your water has high iron content, you may notice a rusty discoloration. Use stainless steel/copper cleaner to remove this.
A pan warps under thermal shock (an overheated empty pan, a hot pan in contact with cold water or placed on a cold surface, etc.).
Before cleaning the pan, let it cool to room temperature.
A warped pan will give poor cooking results.
Pans should NEVER be used in a microwave oven.
Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.
You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product.

Depending on the range, most metal utensils can be used except knives, forks and whisks. However, care should be exercised when using any metal utensil. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.
The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.
• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan. This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight. Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge). The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating. The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature. Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.
• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes of temperature may cause the metal to warp, resulting in an uneven base.
Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.
No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.
It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).
To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.
Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)
Some parts are dishwasher-safe and other parts aren't.

Dishwasher compatibility:
  • Pot/frying pan part: To extend the life of your product, we recommand hand washing only. In case of dishwasher use, it is preferable to use gentle detergents such as liquid, gel, or powder, not tablet nor sachet. Certains parts may become dulled and discolored due to action of corrosive detergents. Our guarantee does not cover this type of wear.

  • Special handle (such as wood or removable handles like Ingenio): NO, hand washing only, recommanded with a non-abrasive sponge.

  • Cooking lid (excluding knob of magnet-types): YES.

  • Detachable lid knobs of magnet-types: NO, it may result in rusting.

  • Storage seal lid: NO, it may result in deformation.

To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. For dishwasher use, it is preferable to use gentle detergents such as a liquid or gel.
Non-stick cookware:
Non-stick utensils are specially designed so that food does not stick. However, the pan or pot has to be properly maintained.
For that purpose, please observe the following tips: slightly oil the pan before first use and then wash and dry it, repeat the process from time to time if you wash the pan regularly in the dishwasher.
It is also necessary to avoid overheating and scratches, in particular due to use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Ceramic cookware:
The non-stick properties of the ceramic coating are a lot more limited, both in terms of performance and duration, than those of the classic (PTFE) coating. We recommend cooking with more fat as well as washing more vigorously with slightly more washing-up liquid. For baked-on food, we recommend leaving your kitchenware to soak in soapy water, possibly with a little white vinegar.
Over time, the ceramic base will become stained without it being possible to remove the marks. This will not impair the performance of the kitchenware in any way and does not present any danger for health.

Stainless steel cookware:
A preheated pan and lower flames are the keys to stick-free stainless steel cooking. Preheat your pan on low or medium heat for one to two minutes. You can test to see if your pan is ready by dropping a few drops of water on the pan and seeing if the water bounces around. After properly preheated, pour in 2-3 teaspoons of oil or enough to cover the bottom of the cooking surface. Before adding food, it's best to pat it dry of any moisture and allow it to reach room temperature. When adding food, make sure that there is an even sizzling sound when your food touches the pan. This indicates that your food is cooking on contact and creating a natural barrier to prevent sticking. Allow food to cook without disturbing it until the correct doneness is achieved. The natural sugars in your food caramelize on the cooked surface, developing great flavors and lifting your food off of the cooking surface naturally. If the sound that food makes on initial contact with the pan is more of a crackle than a sizzle, your heat is too high, and sticking may occur.
NEVER USE non-stick cooking sprays.
It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.

Instructions for use

Recipes

Homemade Cranberry sauce
Homemade Cranberry sauce

Put the sugar and portinto a Tefal 18cm saucepan and heat until the sugar dissolves. Dissolve the gelatine in cold water as directed on the packet. Reduce the heat to simmer and stir in the cranberries, cranberry juice and gelatine. Cover and simmer ...

Sauce Affordable Very easy 5 min
Lamb and Apricot Tanjine
Lamb and Apricot Tanjine

In a Tefal non-stick frying pan, brown the pieces of meat, in batches, using a little oil if required In a separate pan heat 2 tablespoons of oil and cook the onion for a few minutes until soft. Soak the saffron in the warm water In the Tangine add ...

Main Course Affordable Easy 20 min
Apple Pandowdy
Apple Pandowdy

Peel, core, and thinly slice apples. In a large bowl toss apples lightly with sugar, cinnamon and 1/4 teaspoon salt. Spoon mixture into TEFAL round layer pan. In a small TEFAL saucepan, over low heat, melt butter. Remove from heat, stir in molasses a ...

Dessert Cheap Easy 10 min 35 min
Scotch Pancakes
Scotch Pancakes

Sift the flour and the salt into a large bowl. Stir in the caster sugar. Make a well in the centre and add the egg plus half the milk. Mix to from a smooth batter. Beat in the remaining milk to obtain a fairly thick batter. Add more milk if necessary ...

Baking Cheap Very easy 15 min 3 min
Rice Pudding
Rice Pudding

Score down the length of the vanilla pod and scrape out the seeds from the inside. Combine the rice, milk, butter, sugar, orange zest, vanilla seeds and vanilla pod in your Tefal saucepan and place on a medium heat. Cook gently, stirring every now an ...

Dessert Affordable Easy 10 min
Steak au Poivre
Steak au Poivre

Season the steaks with salt. In a shallow skillet big enough to fit the four steaks, heat the clarified butter or oil until hazing. Add the steaks and brown for about 3-4 minutes on each side for medium rare, and a little longer for medium. Remove fr ...

Main Course Expensive Hard 20 min 25 min
Sweet And Sour Red Cabbage
Sweet And Sour Red Cabbage

Place all ingredients in Ingenio sauce pan and simmer 30 minutes or until tender,stirring occasionally. Remove parlic. Serve hot or cold. ...

Side Dish Affordable Very easy 5 min 30 min
Chicken and Cashew StirFry
Chicken and Cashew StirFry

Cut the chicken into fine matchstick shreds and rub with salt. Cut ham, celery, mushrooms, carrot and red pepper into similar sized pieces. Thinly slice the spring onions. Dissolve the stock cube in the water. Add the cornflour, oyster sauce, sesame ...

Main Course Affordable Easy 15 min 15 min
Pan-Cooked Breakfast
Pan-Cooked Breakfast

Preheat your grill. Heat your Breakfast pan until nice and hot and add a splash of oil and the sausages. Fry gently until brown on all sides before adding the bacon, black pudding, tomatoes and mushrooms. Toss around and then place the whole pan unde ...

Main Course Cheap Very easy 5 min 20 min
3 Mushrooms Stir Fry
3 Mushrooms Stir Fry

Heat oil in large frypan over medium heat. Add scallions, ginger and garlic. Stir-fry until scallions are softened, about 3 - 5 minutes. Add half of the white mushrooms and the shiitake mushrooms; stir-fry until almost all liquid is evaporated, about ...

Side Dish Affordable Medium 20 min 15 min
Apple and Brandy Mincemeat Pancakes
Apple and Brandy Mincemeat Pancakes

Prepare 6-8 pancakes using the traditional recipe and keep them warm on a shallow oven-proof serving dish in the oven at 190°C Peel, core & chop the apples into medium-sized cubes, add a little water to a saucepan and boil for five minutes to soften. ...

Dessert Cheap Very easy 10 min
Stir Fried Beef
Stir Fried Beef

Cook the noodles in boiling salted water until soft. Drain well and put to one side. Place your wok on the heat, and get it really hot. Then add a splash of sunflower oil and the strips of beef. Season with salt and pepper and stir-fry the meat for a ...

Main Course Affordable Easy 10 min 25 min
Fish and Chips
Fish and Chips

Pour all the vegetable oil into a deep pan or deep fat fryer, heat to 150°C. Blanch the cut potatoes in the oil for about 4 minutes or until soft but not coloured. Mix together the flour and beer, stir in the yolks and then fold in the egg whites. Tu ...

Snack Affordable Easy 10 min 10 min
Sweet and Sour Chicken
Sweet and Sour Chicken

Thinly slice the chicken and place on one side. Mix all the sauce ingredients together. Heat the oil in the Tefal Saute pan until the oil smokes. Fry the chicken in the oil until sealed. Add the spring onions, tomatoes and pineapple cubes and heat th ...

Main Course Affordable Easy 15 min 15 min
Salmon with Creamy Mint Sauce
Salmon with Creamy Mint Sauce

Cook the salmon for about 6 minutes on each side, gently turning over with a spatula. Prepare the sauce by mixing together all the ingredients. Then heat until just boiling. ...

Main Course Expensive Medium 5 min 12 min
Pancakes
Pancakes

Mix the flour and salt in a large bowl. Make a well in the centre and break in the eggs plus half the milk. Beat with a whisk or wooden spoon. Gradually add the rest of the milk plus the melted butter, whilst beating until the consistency is that of ...

Dessert Cheap Easy 15 min 4 min
Spinach Salad
Spinach Salad

We do use real bacon in this recipe, but very little bacon fat. Fry the bacon over medium-high heat in saute pan until crispy, pouring off the fat often. Reserve 2 tablespoons of the fat. Pat the cooked bacon dry with paper towels and remove all the ...

Starter Cheap Easy 20 min
Scallops a la Provencale
Scallops a la Provencale

In a nonstick skillet, warm the olive oil over low heat. Add the chopped onion and cook slowly, covered, for 5 minutes, or until soft and translucent. Add the tomatoes, then cook, uncovered, for 20 minutes, stirring occasionally until thick and pulpy ...

Starter Expensive Hard 20 min 5 min
Proper 'Steakhouse' sirloin steaks
Proper 'Steakhouse' sirloin steaks

Take your steaks out of the fridge at least 10 minutes before you want to cook them, to let them come to room temperature. Season them well with lots of salt and pepper and rub a splash of olive oil all over them. Heat the grill pan until its very ho ...

Main Course Affordable Very easy 15 min 20 min
Braised Turkey with Vegetables and Brandy
Braised Turkey with Vegetables and Brandy

Peel and slice the carrots and onions. Heat the butter in the open pan. Brown the turkey pieces on all sides. Remove from pan. Brown the carrots and onions. Place the turkey portions on top. Pour in the brandy and liquid. Sprinkle over the herbs, sal ...

Main Course Affordable Very easy 15 min 15 min
Hot Toddy
Hot Toddy

Heat up the milk and whisk in the malt, sugar to taste, whisky, vanilla seeds and pods. Whisk up, then, if you have a cappuccino frother, whiz up to make some lovely froth. ...

Beverage Affordable Very easy 2 min 5 min
Quesadillas
Quesadillas

Place 1 tortilla in a preheated fry pan. Cover with cheese. Top with a generous portion of crabmeat or other filling. Lightly brown over medium heat. Place another tortilla on top and flip over to brown this side. Serve with salsa warmed in a small s ...

Main Course Cheap Easy 10 min 5 min
Penne All'arrabbiatta (pasta in a fiery, tomato and garlic sauce)
Penne All'arrabbiatta (pasta in a fiery, tomato and garlic sauce)

In a Tefal 20 cm saucepan, heat the olive oil and gently cook the minced garlic and onion for about 3 minutes to soften them. Add the tomatoes, crushed dried chillies, and oregano. Break up the tomatoes with the back of spoon to crush them. Cover and ...

Main Course Cheap Very easy 10 min 20 min
Plump, Juicy Burgers
Plump, Juicy Burgers

Combine all ingredients in a medium-sized bowl. Shape into 4 patties, 8-10cm inch thick. Preheat the pan. Place patties on the pan. Raise heat to medium-high and cook 8 to 12 minutes, or until desired doneness, turning once. Serve burgers on a soft r ...

Main Course Affordable Very easy 5 min 12 min
Scrumptious Strawberry Pancakes
Scrumptious Strawberry Pancakes

Prepare 6 pancakes using the traditional pancake recipe. Melt the butter in a pan, add sugar and stir well. Add the orange juice, brandy and cointreau then stir over low heat until the sugar is dissolved. Bring sauce to boil for 5 minutes then remove ...

Dessert Affordable Easy 15 min
Simple tomato pasta
Simple tomato pasta

Gently fry the garlic in a little olive oil with the chopped basil stalks and a whole fresh red chilli. Pierce the chilli once with a knife so it doesn’t explode when frying! Add the tomatoes (leave them whole for now). Lightly season with sea salt a ...

Main Course Cheap Very easy 20 min 45 min
Spicy Tofu and Vegetable Kebabs
Spicy Tofu and Vegetable Kebabs

To make the marinade, mix all the ingredients in a shallow dish. Drain the tofu and pat dry with kitchen paper. Cut into cubes. Add to the marinade and stir to ensure all sides are coated. Leave to marinate for about 30 minutes. Deseed the peppers a ...

Starter Cheap Easy 5 min 10 min
Thai Chicken Soup
Thai Chicken Soup

Place the chicken in a large heavy-based saucepan, and add the tamarind, ginger, chopped chilli, onion, lemon grass and garlic. Finely slice the coriander stalks and add to the pan, keeping the leaves till later. Cover with water to the top and weigh ...

Soup Affordable Easy 10 min 2H30
Wild Mushroom and Garlic Pancakes
Wild Mushroom and Garlic Pancakes

Prepare 6-8 pancakes using the traditional panake method and keep them warm on a shallow oven-proof serving dish in the oven at 190°C. Melt the butter in a large frying pan and sauté the mushrooms and garlic for 5 minutes Add the salt, black pepper a ...

Main Course, Starter Affordable Very easy 15 min
Aubergines with Napolitaine Sauce
Aubergines with Napolitaine Sauce

Cut the unpeeled aubergine into half inch thick slices. Sprinkle with salt, cover and leave for 30 minutes. Meanwhile prepare the sauce. In a frying pan soften the onion and garlic in the hot oil. Add all the remaining ingredients and bring to the bo ...

Starter Cheap Very easy 15 min 4 min
Cajun Chicken with Chunky Salsa
Cajun Chicken with Chunky Salsa

Remove the skin from the chicken breast fillets. Mix all the marinade ingredients together in a large bowl. Toss the chicken to coat in the mixture. Cover and refrigerate for 15 minutes. Meanwhile make the chunky salsa. In a bowl mix all the vegetabl ...

Main Course Affordable Easy 35 min 20 min
Cheesy Chilli Enchiladas
Cheesy Chilli Enchiladas

In a Tefal non-stick saute pan heat the oil. Cook the onion and garlic until soft. Dissolve the beef stock cube in the boiling water. Stir in the chopped tomatoes, red kidney beans, beef stock, tomato purée, chilli powder, cumin and Tabasco. Simmer g ...

Main Course Affordable Easy 15 min 1H00
Chocolate Fudge Truffles
Chocolate Fudge Truffles

In a Tefal 18cm saucepan gently melt the fat, syrup and milk over a low heat but dont let it boil. (Ask an adult to help you with this part). Remove from the heat and leave to cool for 3 minutes. Using a sieve, sift the icing sugarand cocoa together ...

Baking Affordable Easy 15 min
Lime and Coriander Tuna Steaks
Lime and Coriander Tuna Steaks

Finely grate the rind from the lime. Extract the lime juice and set aside. In a bowl, mix together ½ teaspoon lime rind, garlic, olive oil, cumin, ground coriander and a little pepper to make a paste. Remove the skin from the tuna steaks. Rinse and p ...

Main Course Cheap Easy 15 min 10 min
Mixed Mushroom Risotto
Mixed Mushroom Risotto

To make the garlic, lemon & sage oil, heat oil in a medium non-stick frying pan over low heat. Add garlic and cook for 30 seconds or until aromatic. Remove from heat. Add sage, lemon rind and saffron. Stir to combine and set aside. Combine stock and ...

Main Course, Starter Affordable Medium 15 min 40 min