User manual and frequently asked questions DIRECT SERVE CW100810

Frequent questions

Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.

Technical support

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

Where should I dispose of my device at the end of its life?

Take your device to a recycling center or waste disposal facility.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I just opened my new device and I think a part is missing. What should I do?

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Maintenance and cleaningWhy should I descale my coffee maker?Scale deposits naturally form in your coffee maker. Regular descaling helps protect your coffee maker and ensures it a longer life. It will also help maintain a quality of coffee that remains constant over time.Technical supportWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhere should I dispose of my device at the end of its life?Take your device to a recycling center or waste disposal facility.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I just opened my new device and I think a part is missing. What should I do?If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.