User manual and frequently asked questions MCHP MINI CHOP SOLEIL IVORY KR MB360AKR

User manual and frequently asked questions MCHP MINI CHOP SOLEIL IVORY KR

Be stylish in your kitchen, too!

Welcome your sense of style into your kitchen, with the Tefal Soleil kitchen range. Offering simple lines and a fresh, friendly aesthetic, it brings a ray of sunshine to your kitchen and a total look to your countertop. The mini chopper is the 3-in-1 product that minces, chops and mixes all kinds of ingredients thanks to its powerful motor, two sharp blades and easy-to-use simple-pressure system.

Reference : MB360AKR

Frequent questions

Maintenance and cleaning

Why are there bits of food left in the feed tube/on top of the cone/cassette?

It is normal for a small amount of food to be left unchopped/sliced/grated so that the food pusher does not grate against the sharp blades on the cone/cassette.

Technical support

Why does my shredder not chop/grate/slice properly?

Some food is unsuitable for chopping/slicing/grating. Ensure you are using the correct cone/cassette for the food you are trying to prepare and that the food is positioned in the correct position first in the feed tube before slicing/grating/chopping. Also the ingredients you use must be firm and fresh quality to get satisfactory results and avoid accumulation of food in the holder (information will depend on model of product).

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

What should I do if the ingredients get stuck to the walls?

If pieces of food get stuck to the side of the bowl (ham, onions, etc.), switch off the appliance, take out the plug, remove the pieces with the help of a spatula, and re-distribute them in the bowl. Plug the appliance in again and pulse 2 or 3 times more. NEVER put your fingers or hands in the bowl, or near the blade.

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Maintenance and cleaningWhy are there bits of food left in the feed tube/on top of the cone/cassette?It is normal for a small amount of food to be left unchopped/sliced/grated so that the food pusher does not grate against the sharp blades on the cone/cassette.Technical supportWhy does my shredder not chop/grate/slice properly?Some food is unsuitable for chopping/slicing/grating. Ensure you are using the correct cone/cassette for the food you are trying to prepare and that the food is positioned in the correct position first in the feed tube before slicing/grating/chopping. Also the ingredients you use must be firm and fresh quality to get satisfactory results and avoid accumulation of food in the holder (information will depend on model of product).What should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhat should I do if the ingredients get stuck to the walls?If pieces of food get stuck to the side of the bowl (ham, onions, etc.), switch off the appliance, take out the plug, remove the pieces with the help of a spatula, and re-distribute them in the bowl. Plug the appliance in again and pulse 2 or 3 times more. NEVER put your fingers or hands in the bowl, or near the blade.Where can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.