User manual and frequently asked questions MMC HV4 NE411 NE411837

Frequent questions

What can I do to make sure that there is no mince left in the mincer?

When you have finished using the mincer, introduce a few pieces of bread to push out the last remaining pieces of meat.

How do I maintain the blade and grilles of my mincer?

Wash the grille and the blade in soapy water, rinse and carefully dry right away. Coat them with cooking oil to keep them lubricated.

Can I dismantle the mincer to clean it?

Yes, but you must follow the instructions in your user manual to find out how to dismantle it correctly and which parts you can put in the dishwasher.

How to clean the meat mincer?

• Clean the mincer using a damp cloth.
• You can wash the mincer head, perforated plate, blade and accessories with soapy water. Do not wash them in the dishwasher.
• Grease the perforated plate and the blade with cooking oil to keep them lubricated.

Technical support

The mincer does not mince the meat properly.

• The meat must be cut into pieces of approximately 2cm.
• Make sure there are no bones, cartilage or nerves in the pieces of meat.
• Check the state of wear of the perforated plate and the blade.
• Check that the blade is mounted in the correct orientation on the screw.

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

How to better use my productWhat can I do to make sure that there is no mince left in the mincer?When you have finished using the mincer, introduce a few pieces of bread to push out the last remaining pieces of meat.Maintenance and cleaningHow do I maintain the blade and grilles of my mincer?Wash the grille and the blade in soapy water, rinse and carefully dry right away. Coat them with cooking oil to keep them lubricated.Can I dismantle the mincer to clean it?Yes, but you must follow the instructions in your user manual to find out how to dismantle it correctly and which parts you can put in the dishwasher.How to clean the meat mincer?• Clean the mincer using a damp cloth.
• You can wash the mincer head, perforated plate, blade and accessories with soapy water. Do not wash them in the dishwasher.
• Grease the perforated plate and the blade with cooking oil to keep them lubricated.Technical supportThe mincer does not mince the meat properly.• The meat must be cut into pieces of approximately 2cm.
• Make sure there are no bones, cartilage or nerves in the pieces of meat.
• Check the state of wear of the perforated plate and the blade.
• Check that the blade is mounted in the correct orientation on the screw.

What should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.