ROBOT EXPLORER Serie 80 Vacuum CleanerThe smartest robot* for tailor-made cleaning
The Tefal Explorer Serie 80 Robot Vacuum Cleaner puts tailor-made cleaning performance within reach, for an easy-to-use automatic cleaning solution that leaves your entire home spotless. Discover the perfect automatic vacuum cleaner package: high-precision navigation, cutting-edge technology, and a highly intuitive user-friendly interface including smartphone app, adding an unprecedented level of quality to your personalized cleaning experience.
Bringing together advanced technology with user-friendly controls, the Tefal EXPLORER Serie 80 Robot Vacuum Cleaner is an expert cleaning solution that covers your entire home with total ease. Discover a go-anywhere automatic vacuum cleaner that delivers ultra-accurate navigation and personalized settings, saving time through an easy and intuitive user-friendly experience. Cutting-edge technology is matched by performance: the Aqua Force system mops the floor while vacuuming, an Animal Turbo Brush takes care of fur and animal mess, a high-performance filter is ideal for people who suffer from allergies, and so much more. Discover dependable deep-cleaning results made effortless with the Tefal Robots app (for iOS and Android) and automatic WiFi connectivity.
Easy tailor-made cleaning
Enhanced technology ensures ultra-accurate navigation, permanent mapping and personalized settings—for automatic cleaning that covers every inch of your home with total ease.
A robot vacuum cleaner enhanced with the Aqua Force system, taking cleaning one step further by mopping while vacuuming to remove fine particles.
Animal care feature
Designed to meet the needs of pet owners, the high-efficiency Animal Turbo Brush captures fur, hair and all kinds of animal mess.
A robot vacuum cleaner ideal for people who suffer from allergies, the high-performance filter offers a high level of air and dust separation.
The Tefal Robots app makes the robot vacuum cleaner experience easier and more intuitive than ever, with full compatibility on iOS and Android and a wide range of services (cleaning, scheduling, maintenance, and more).
Experience silent cleaning while running the vacuum on Eco Mode, with enhanced sound-dampening technology for a more silent, comfortable and less intrusive cleaning experience for the whole family.
If your network isn't visible in the list of available networks, please move your device closer to the internet box. If the network still isn't visible, it may not be compatible with your device. In particular, 5GHz networks are not supported. Please consult the compatibility list.
Here is the list of the most common problems and solutions by the frequency order.
Pairing succeeded but the appliance isn't connected: if you see in the app that your appliance isn't connected, close and reopen the app.
If you still don't see the appliance after this action, - Explorer Serie 40 products: put the robot out of its docking station and press the button 3 seconds. If you want to make another association with another phone, you may have to press the button several times to make it blink in orange. - Explorer Serie 60 products: restart the robot by using the switch next to the dust bin. - Explorer Serie 80 products: restart the robot by using the switch below the robot.
Wi-Fi connection: check the Wi-Fi password and type carefully.
Keep your smartphone close to the appliance and the modem until the end of the pairing process.
Access Point Android: make sure that you keep the connection to the appliance if you see a confirmation message. This message can appear twice during the pairing process.
Access Point iOS: after several attempts, restart your smartphone.
Access Point iOS: during the connection to the appliance, a popup will appear to ask you to connect to the "SEB_ACCESS_POINT" network. Press "Join".
Access Point: when you activated the access point, - Explorer Serie 40 products: does the LED flash orange + double beep? - Explorer Serie 60 products: does the Wi-Fi light flash quickly + beep? - Explorer Serie 80 products: is the Wi-Fi light flashing?
If not, try again.
Access Point Android: after several attempts, remove the network "SEB_AccessPoint" from your smartphone setting if you see it.
Access Point Android: some smartphones have an option in the Wi-Fi settings to avoid the connection to a Wi-Fi which has no internet connection.
For the pairing, please deactivate this option so that the smartphone allows the connection to the appliance. This option is identified in Xiaomi smartphones such as Pocophone F1 and Redmi note 8.
Internet connection: be sure that the appliance that you are about to pair does not need a proxy.
Android: you must allow the geolocation.
Internet connection: check that you select a 2,4 GHz network in your Wi-Fi setting, not 5 GHz to connect your appliance.
Connection to the cloud: check if the automatic reconnection to your home Wi-Fi is correct.
Connection to the cloud: activate the mobile data of your smartphone.
After several attempts: restart the Wi-Fi modem.
After several attempts: unplug, wait for 20 seconds, and re-plug the appliance. If the problem is still present, reset the appliance (hard reset).
If you still encounter an error after several unsuccessful attempts: Press the device's "Home" button for 5 seconds and check that the Wi-Fi light is flashing. If not, turn the device off and on again using the switch underneath the robot.
If the error persists, it may be due to improper use of the phone:
Android phone: During the connection process, the app will automatically connect you to the robot. It's important to stay connected to this new network. Depending on your phone, different pop-ups may appear during connection: • If the pop-up tells you that you are going to change network because the one you are connected to does not have internet, refuse. • If the pop-up asks you if you would like to stay connected to the network without internet, accept. • If the pop-up tells you that the network does not have internet but does not suggest changing networks, don't do anything.
iPhone: When connecting to the device, a pop-up will appear and ask you to connect to the "SEB_ACCESS_POINT" network. Accept by clicking "Join". If you fail this step several times, restart your phone and try again.
After typing in your password, you encounter an error related to connecting to the Wi-Fi network.
1. Check the Wi-Fi password and carefully re-enter it. 2. Keep your smartphone near the device and internet modem until the connection process is complete. 3. The device can't connect to public networks such as those available in hotels. 4. Android phone: When connecting to the device, a pop-up may appear. During the connection process, the app will automatically connect you to the robot. It's important to stay connected to this new network. Depending on your phone, here are some examples of problems you may encounter: • If the pop-up tells you that you are going to change network because the one you are connected to does not have internet, refuse. • If the pop-up asks you if you would like to stay connected to the network without internet, accept. • If the pop-up tells you that the network does not have internet but does not suggest changing networks, don't do anything.
After several unsuccessful attempts: • Restart your Wi-Fi box. • Turn the device off and on again using the switch underneath the robot.
After typing in your password, you encounter an error connecting to the cloud.
• When connecting to the cloud, an internet connection is required to successfully pair the devices. To do so, you can activate your mobile data or automatically reconnect to your home network. • Ensure that the date and time on your phone are correct. Any difference will prevent the connection.
After several unsuccessful attempts: • Restart your Wi-Fi box. • Turn the device off and on again using the switch underneath the robot.
After multiple unsuccessful attempts, you can reset your device: Press the "Home" and start buttons at the same time until the buttons flash to confirm the activation.
Some Xiaomi phones may experience problems when connecting. An unusually high number of pop-ups may appear. The phones affected are those with MIUI system (such as Redmi and Pocophone models).
In this case, please try the following steps: • Settings > Applications > Manage applications > Rowenta Robots > Other permissions. On this page, accept the permission to "Change Wi-Fi connectivity". • Settings > Wi-Fi > Additional settings > Wi-Fi Assistant. On this page, deactivate the available options.
Several possible reasons exist: • You didn't enter the correct email address for the account. Please verify. • You didn't enter the correct password. To reset, request a temporary password by email and then change the password in the app's Menu.
Do not vacuum wet surfaces, any type of liquids, hot substances (embers, cigarettes), super fine substances (plaster, cement, ash, etc.), large sharp waste (glass), harmful products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol based).
Place the charging base station against a wall, on a flat surface and where the robot vacuum cleaner can easily find it. This location must be free of any obstacles (including rugs). Leave at least 1,5 metre of space free to the left and the right, and 2 metres at the front of the base station. If the station is placed in a corner or difficult to find, the robot vacuum cleaner will not be able to reach it. Place the base station's power cable along the wall. For more information, refer to the instructions in your user manual.
Yes, your robot vacuum cleaner is equipped with drop sensors that detect stairs and gaps. However, in some situations, the sensors are not as efficient. For example, curved staircase edges, rugs next to stairs, slippery surfaces and obstructions might affect the sensors' performance.
The robot vacuum cleaner Serie 80 has 3 navigation modes: • "Permanent map" (to personalize your cleaning per room) • "No-go zones" (to define in which zone the robot shouldn't go) • "Spot" (to clean a localised area)
Always keep the robot vacuum cleaner on the docking station, while you are not using it. If you plan not to use the robot for a long time, fully charge and then take the battery out of the robot (make sure the robot is switched off when you take the battery out). Store them in a cool dry place. Recharge the battery every 3 months.
Do not use any cleaning products to clean the robot vacuum cleaner. For some parts you can use the water, for the others you can use the dry cloth only. For more details, refer to the instruction manual.
Several possible reasons exist: • If the robot did not start from its docking station, it will not return to it. In this case, the robot will return to its starting point. • If the robot vacuumed in Spot mode, the robot will return to its starting point. • If the robot is lifted up and put back down on the floor, it will try to relocate itself. If it can't, it will return to its starting point.
Check the following: • The charging station must not be installed on a rug. • The charging station must not be exposed to sunlight or near a heat source. • The free space to the side and the front of the charging station adheres to the instructions in the user manual. • The plug is correctly connected to the charging station. • The charger cable is connected to the power supply. • There are no obstructing objects around the charging base. • There are no objects near the charging station terminals. • The charging station is activated (LED indicator is green).
If after checking these elements, the robot still cannot find the base station, contact an approved vacuum repair company.
You can perform the following actions: • Turn off and then turn on the main power switch. • Unplug the cable and plug it again into the charging station. • Make sure that the charging terminals and the sensor windows are not clogged up, then wipe the main body and the charging station with a dry cloth. Do not forget to switch off the main power switch and to turn off the robot before drying carefully. • Check if there is no obstacle such as a reflective object, a chair, etc. near the charging station.
If after these steps, the automatic charging still does not work well, contact an approved vacuum repair company.
Check the following: • There are no obstucting objects under the wheels. • The robot is not blocked due to differences in the floor level. • There is no error message displayed. (see the troubleshooting and error codes section in your user manual)
You can perform the following actions: • Check if the intake channel is not obstructed. • Check if the dust bin is well fitted. • Empty the dust bin if it is full. • Remove the central brush and clean it. • Check if the filter is not saturated.
If after these steps, the problem persists, please contact an approved vacuum repair company.
The power-brush safety feature is activated when the robot identifies a risk.
Two situations may occur: • The power-brush gets stuck: the robot attempts to free it and stops the vacuuming and the power-brush. • The robot will try to free the brush: if it can't, it will turn off and you will have to clear it manually.
If the power-brush gets stuck in thick carpeting due to its long and/or thick fibers, or the robot has vacuumed the carpet for a long time, the power-brush will stop turning and the robot will continue vacuuming without it.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
1. Check to see if your robot is properly connected to your wireless network (robot's Wi-Fi light on). If not, turn the robot off and then back on with the “ON/OFF” switch located under the robot while it's within range of your wireless network.
If the light is still off, this can be for several reasons: • The robot may be off or not have enough battery charge. • The robot is outside the range of your Wi-Fi network. • You changed the password for your Wi-Fi network. The robot is thus no longer connected to your Wi-Fi network. You must reboot your robot and then reconnect it. • The robot's internal software failed to update correctly. Follow the app's step-by-step instructions.
2. The robot's Wi-Fi light is on, but the app is not able to connect. Your smartphone is not connected to the Internet (Wi-Fi or 3G/4G network).
This is normal, because you are connected to the product, which has no internet connection. For certain smartphones, after it is connected to the product Wi-Fi, you may see a message asking you to confirm that you want to stay on this network which has no internet connection. You have to answer that you want to connect to this network anyway for the association to be successful.
In order for your smartphone to detect your Wi-Fi around you, the application needs the location permission as required by Google. If you don't allow this permission, your smartphone won't be able to find your product, and not be able to continue the pairing. This information will not be used or stored.