The garantee period in France for the entire Tefal products range is 2 years. The Tefal 2-year garantee covers domestic and private use only. For all other uses it is limited to 1-year Commercial guarantee. To see the guarantee conditions for your product, select one of the product ranges below.
To see the guarantee terms for your product, please select one of the product ranges below :
Your product was purchased from a dealer of our brand: take the product to one of our repairers nearest to your home by clicking here. Or take it to the point of sale where you bought it (or contact your dealer if you bought it online).
Repair your electrical product your self by consulting our FAQs. Or take the product to one of our authorized repairers. You can find the nearest one by clicking here.
Download the guarantee
Download the country list
You haven't found the information required ? Contact us
Download the guarantee
Download the country list
You haven't found the information required ? Contact us
Download the guarantee
Download the country list
You haven't found the information required ? Contact us
Your request concerns a cookware
There are several possibilities within the guarantee:
• Your product was purchased from a retailer of our brand: bring the product back to the point of sale where you bought it or contact your retailer if you bought it online
• Your product was purchased on our website: in order to facilitate the processing of your request, please send us via our
contact form.
- proof of purchase
- photo of your product (inside and outside if necessary)
Cookware is not subject to repairability and therefore cannot be repaired.
It is a guarantee that allows you to benefit from all its advantages, regardless of the country of purchase of the product and of residence, in all the countries listed in the download above. However, product guarantee periods may vary from one country to another. In this case, it is the country of purchase that must be taken into account to know the duration of the guarantee.
The cost of parts at a fair price and the availability of a network of approved repairers are part of our 15-year Repairability commitment. The lid of your Tefal appliance no longer closes and your appliance is no longer covered by the warranty? No need to buy the whole appliance again! You can order the cover in our Accessories Shop. This way you can enjoy your product for longer, and nature will thank you! The cost of repair parts, as well as the availability of a network of authorised repairers to carry out repairs, are also part of our commitment to the repairability of our products for 15 years at a fair price. Or take the product to one of our authorised repairers. You can find the nearest one by clicking here.
View the product warranty conditions
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