User manual and frequently asked questions Ixeo

Garment care in a minute with the first all-in-one ironing & steaming solution

The Tefal IXEO is an outstanding All-in-One iron and steamer solution for total garment care with ultimate convenience and ease, to look your absolute best in no time. The built-in three-position Smart Board offers an all-new garment care experience with ergonomic upright design, high-efficiency steaming and lightweight ironing. Without the need of an ironing board Tefal IXEO is the perfect solution for smooth and wrinkle-free looks every day.

Reference : QT1020M0

Instructions & Manual
Frequent questions
To use the Smart Board, place your hands on each side of the board, lift it vertically and incline it according to your preference:

To help you assemble your IXEO, simply follow this video:

The IXEO tank is removable, for maximum comfort of use.
With a one-litre volume, it allows you to do short or long sessions.

With its clean design, IXEO can easily blend into your home.
Equipped with small wheels underneath its base, you can easily move it effortlessly.
However, if you wish to store the product, it can be lowered to a height of 105cm.
More compact, it can then easily be stored in a dressing room or closet.

IXEO is equipped with an anti-calc cartridge system to increase its life span.
On average, 1 IXEO cartridge gives about 8 months of ironing.
When the cartridge reaches the end of its life, the "Anti Calc" indicator light flashes on the product base.

Unfortunately, the anti-calc cartridge (ref. XD5100) is exhausted.

In order to carry on using the appliance:
Do not discard the anti-calc cartridge, but leave it on the appliance and use demineralised water in the tank.

If the "Anti Calc" light is on:
• Switch off and unplug the appliance.
• Remove and empty the water tank.
• Fill the tank with demineralised water.
• Put the tank back in place.
• Plug in and switch on the appliance.
• The appliance is ready for use when the ON/OFF light stops flashing.
• At the beginning of the first use, after adding demineralised water, the "Anti Calc" light will be off. It will turn on after few minutes of use.
• After a few minutes of steaming, the "Anti Calc" light will switch off.

From now on, only use demineralised water to fill the tank.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
Your appliance has limescale, consult the "Descaling" section in the instructions.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After rinsing the boiler, you need to press and hold the restart button for about 3 seconds to stop the light flashing.
You have pressed the steam trigger 3 times briefly and successively which triggered the "Boost" mode. The steam is then automatically activated for a few seconds.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.