User manual and frequently asked questions Pure Air PT3030K0

User manual and frequently asked questions Pure Air

3 filtration levels for up to 99.99% fine particles elimination

Tefal PURE AIR, a smart, compact and high performance air purifier that will automatically adjust to efficiently clean your indoor air thanks to 3 levels of filtrations, offering up to 99.99% filtration of fine particles for a safe and clean air at home

Reference : PT3030K0

Frequent questions

How to better use my product

The device does not switch on.

Remember to connect the power cord plug to an electrical outlet that provides an appropriate voltage, then press the on/off button and select the required function.

Why doesn't the air flow change automatically?

Select the appropriate operating mode.

Why is the air flow weaker than before?

Check the frequency of cleaning and changing filters. If necessary, clean/change filters.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

A bad smell is coming out of the outlet.

Check when the filters were last cleaned and replaced, and clean/replace the filter(s) if necessary.

What to do if the air quality indicator color does not change?

The sensor lens might be covered with dust. If it is the case, clean the sensor lens.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

How to better use my productThe device does not switch on.Remember to connect the power cord plug to an electrical outlet that provides an appropriate voltage, then press the on/off button and select the required function.Why doesn't the air flow change automatically?Select the appropriate operating mode.Why is the air flow weaker than before?Check the frequency of cleaning and changing filters. If necessary, clean/change filters.Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.A bad smell is coming out of the outlet.Check when the filters were last cleaned and replaced, and clean/replace the filter(s) if necessary.What to do if the air quality indicator color does not change?The sensor lens might be covered with dust. If it is the case, clean the sensor lens.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.