As a guide to cook 1 cup of rice (serves 2 small or 1 large portion) use 1 measuring cup of white rice and then add one and a half measuring cup of water. With some types of rice it is normal for a little rice to stick on the base when cooking 1 cup of rice.
There is not enough or too much water compared to the quantity of rice being cooked, please refer to the cooking guide. Make sure that the rice is well distributed around the whole surface of the bowl in order to allow even cooking.
Yes you can, but remember not to overload the steaming basket as it is fairly shallow (ie not as deep as a steaming basket) and there needs to be some space for steam to circulate around the food. Also remember that you might not want raw meat/fish juices going into the rice as it is cooked although this will add some flavour - you may want to cook meat or fish on greaseproof paper in the steamer. Vegetables will be fine.
As your appliance only has one heat setting on the Slow Cooker function, where recipes in a slow cooker recipe book refer to using a high or a low setting, for the 8in1 cooker use the low setting cooking times. Also, some recipe books advise preheating the slow cooker empty before use. You should NEVER do this with the 8-in-1 cooker.
Yes, they are dishwasher safe. But be careful not to damage the inside coating on the dishwasher racks when you put the elements into the machine. After having washed them several times in the dishwasher, it is recommended to wipe the whole of the inner surface of the bowl with a little oil.
Always ensure you unplug the Rice Cooker from the mains outlet socket before carrying out the cleaning procedure. The exterior of the Rice Cooker, the inside of the lid and the power cord should be cleaned using a soft damp cloth and then throughly wipe dry. Do not use water to clean the interior of the Rice Cooker as this could damage the heat sensor. The non-stick bowl, the steam basket, the condensation collector, the spoon and the measuring cup are all dishwasher safe.
After removing the inner lid, push up the micro-pressure valve through the lid hole with your finger from the underside of the lid, rotate the mictro-pressure valve in the unlocking direction until the upper triangle is aligned with the opened padlock and finally separate the upper and lower parts of the micro-pressure valve. Wash in hot soapy water with a sponge - do not use scouring powders or metal scourers.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
You need to press "Menu" first and then keep pressing "Menu" until you get to the program you require. Then press "Start". Also, ensure that the base of the bowl is clean, that there is nothing between the base of the bowl and the element and that the bowl is positioned firmly in place.
Place the bowl into the Rice Cooker base then plug in the appliance in. After replacing the bowl, if the E1 error code does not clear, you will need to send your appliance to a Authorised Service Centre for repair.
The colour of the bowl surface may change after using for the first time or after a long period of use. Its change in colour is due to the action of steam and water and does not have any effect on the use of the Rice Cooker nor is it dangerous for your health. It is safe to continue using.