User manual and frequently asked questions Cooking Connect

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The interactive kitchen scale connected to a step-by-step cooking app.

 

Make cooking and baking both a pleasure and success with Cooking Connect, the interactive kitchen scale connected to an intuitive recipe app. Discover a unique step-by-step cooking approach directly from your tablet, allowing you to relax about measurements and obtain better results - all while improving your cooking skills!

 

Reference : BC9200S5

Instructions & Manual
Frequent questions
Don't worry. You won't have to start over from the beginning.
Press and hold the button for a few seconds
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the Bluetooth® symbol of the scale will blink until the LCD screen turns blue to confirm the connection.
1) Make sure you have selected the Cooking Connect scale as the one you are using in your personal account.
If "Other Scales" is selected, the connection logo will not appear in the application and the connection will not happen during the step-by-step process.

2) Restart the pairing process between the scale and the application:
• Activate Bluetooth® in the settings of your smartphone or tablet.
• For Apple device users, from iOS 13, also make sure that you have enabled the application to use Bluetooth, see your phone settings.
• Launch the Cooking Connect application and select a recipe from the recipes mosaic.
• Launch the step-by-step instructions.
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• Turn on the scale, the connection will happen automatically.

Once connected, the LCD screen and the following two buttons on the scale will light up blue to indicate that there is a connection between your smartphone or tablet and your Cooking Connect scale.
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At the top right of your application screen, you will find the following symbol:
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• Make sure you've started the step-by-step. Only the step-by-step mode enables the connection between the scale and your smartphone/tablet.
• Make sure you have activated the Bluetooth® function on your smartphone/tablet.
• For users of Apple devices, from iOS 13, also make sure that you have enabled the application to use Bluetooth, see your phone settings.
• Restart the connection to the scale by pressing the following key for a few seconds faq1247-49-50-2
The Bluetooth® symbol on the scale will blink until the LCD screen turns blue to confirm the connection.

• Make sure you have selected the Cooking Connect scale as the one you are using in your personal account. If "Other scales" is selected, the connection logo will not appear in the application and the connection will not happen in a step-by-step process.
When the app "My Cooking Connect" is open and connected to your scale.
Bluetooth SMART® 4.0products, like the "Cooking Connect" scale, do not appear in the list of Bluetooth® devicesfor the smartphone or tablet.
They require download of an app (in this case, the app"Cooking Connect").
Syncing can only take place with this app!
Yes, but not simultaneously.
The scale may only connect to one smartphone/tablet at a time.
In an open area and depending on the performance of your smartphone/tablet, the range is 10 metres.
An Internet connection is required only to download and update the application, and sign in to my account.
An Internet connection is not needed to use the connected feature of your product. There is no need to move your product closer to the access point (Internet router).
Bluetooth® must be enabled to synchronize the application with the device and throughout the recipe (if you are following it from your phone).
If you wish, you can pair multiple devices as long as you only use one account on your app.
To do so, pair each device independently. However, only one device can be connected at a time.
Place your appliance on a flat, stable surface.
For the best connection between your appliance and smartphone/tablet, we recommend performing all operations requiring a connection at a sensible distance.
If the connection is lost (connection symbol crossed out), move your device closer until the connection is re-established.
If the connection indicator is lit (app or product), your devices are connected.
If the connection between your appliance and smartphone/tablet is lost during a recipe, the two devices will be automatically synchronized as soon as the connection is re-established.
You will be able to resume your recipe at the step you were on when the connection was lost.
You can choose not to accept cookies.
However, the grey cookies banner will remain on your screen as long as you do not click on "accept".
In order to validate a step, it is imperative that you confirm the previous steps.
The most likely reason why you cannot confirm a step is that you passed from one step to the next via the "timeline" at the bottom of the screen.
This method of scrolling in the recipe does not confirm the steps, but offers the possibility to navigate the recipe and view the next or previous steps without confirming or cancelling the current step.
You must return to the previous step to confirm it.
The application has rich content and requires a stable Wi-Fi connection to download correctly.
If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection.
During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.
Your application uses notifications to alert you at the end of cooking times using a beep.
If you want to turn off this signal, simply deactivate it in your tablet or Smartphone.
You may also disable sounds in the parameter settings for notifications on your telephone or tablet.
Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available.
If you wish, you can disable them from your smartphone settings.
Your appliance can be used without the app. However, only the app will enable you to benefit from the many advantages available when your product is connected.
Cookies are used for audience measurement and personalization to help us improve your use of the product.

Audience measurement solutions allow us to analyze traffic, trends, usage and identify malfunctions in order to improve your experience.

Personalization solutions allow us to improve the quality of the information and services we provide and make your experience more enjoyable.

You can accept or deny the use of cookies when you first launch your device.
The app is no longer compatible on Android versions 4.4.4 or lower, because of reinforced data security.

As far as possible, we recommend that you update your device to a higher Android version or use another compatible device.

Updates will not only allow you to enjoy a richer experience with new features and compatibility with the latest technology, but will also protect you against possible security vulnerabilities that have been fixed in the latest versions.
To set the tare, first of all:
• switch on the scale
• put your container on the tray (the container may overlap the tray)
• press 'ON/OFF' and wait for the display to show zero.
The weight of the container is automatically deducted.
Wipe the scale with a slightly damp cloth and dry it completely. Do not immerse the appliance in water. Do not use abrasive products. For the bowl and the lid provided with certain models:
• Do not heat or use in the microwave,
• Washing by hand is recommended to guarantee prolonged use.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Make sure there is no device operating nearby that emits electromagnetic waves such as, for example, a microwave.
In fact, these waves can interfere with the weight sensors.
Make sure that your scale is not in contact with another object.
Note that the scale is so precise that it can be disrupted by friction from the side.
Appliances such as microwave ovens or mobile phones used near the scale may cause disruption to the weight display. Do not leave the scale near a heat source. Do not put hot containers on the scale.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Yes, because the scale has a touch On/Off buttonthat enables its operation without the app.
However, only the app "Cooking Connect" will allow you to benefit from the scale's many advantages (interactive weighing, automatic tare and conversion, access to recipes, etc.).
The scale operates with four LR03 AAA batteries.
The batteries are to be inserted into the battery housing designated for this purpose that is at the rear of the scale.
Cooking times are based on cooking in a traditional electric oven.
Depending on the device in use, please monitor your cooking.
Cooking time is not recalculated if the number of guests has been changed with respect to the original recipe.
It is up to the user to adapt the cooking time.