Tefal LATITUDE Frequent asked questions

Reference : 11196600

Frequent questions
You must take precautions so that using your iron is risk-free.
Of capital importance… Never leave a hot iron unattended.
This is not only to avoid overheating of the iron or the surface on which it is placed but also to ensure that no-one gets burned. If safety is one of your main concerns, choose an iron that has an automatic cut-off function.
And never, never…
Never leave a hot iron within reach of children or pets who risk knocking it over and injuring themselves.
Like any electrical appliance, never put your iron in water.
Do not use an iron that has fallen down or has a damaged power cord. If you have the slightest doubt concerning the condition of your iron, contact the Service Centre.
Always unplug your iron before leaving it, cleaning it or filling it with water (unless it is a model that has a removable water tank). Regularly check the water level to ensure that there is always enough.
• The Durillium soleplate:
Regularly clean the soleplate with a damp, non metallic washing up pad. For easier, non-corrosive cleaning of your iron's soleplate, use a damp sponge on the soleplate while it is still warm.
If cleaning dirt off is an issue, use the stick which is made specifically for cleaning the Durillium soleplates.
• The stainless soleplate:
Clean the soleplate of your iron when it is cool with a damp cloth or a non-abrasive sponge.
• The autoclean soleplate:
It is recommended that you use a soft damp cloth on the warm soleplate, in order not to damage the surface.
Warning: The use of iron cleaner will cause damage to your soleplate's autoclean coating.
3 possible causes:
• No mains supply: check that the mains plug is properly inserted or try plugging the iron into a different socket.
• Temperature control set too low: set the temperature control to a higher temperature.
• The automatic electronic cut-out* is active: move your iron.
* depending on model
All irons contain a thermostat light. It is normal for the thermostat to turn on and off. It indicates the thermostat is working and your soleplate is being maintained at the desired temperature. If the auto-off light blinks, you must disengage the auto-off function. This is done by gently shaking the iron which will allow the iron to reheat.
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Use the right temperatures on the thermostat for the right fabrics. A reason for sticking may be the use of starch. If you want to use starch, simply spray it on the reverse side of the garment, so that there is no contact between the soleplate and the starch. Clean the soleplate from rubber prints of fabric (Which always must be ironed on reverse side of the rubber prints).
The higher the wattage, the faster the iron will reach the desired temperature.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Instructions & Manual