Before cleaning, maintaining or storing it, unplug the toaster and leave it to cool down. To clean the outside of the toaster and the power cord, use a soft cloth or a slightly damp sponge and detergent, then dry it all over. To clean the crumb tray, remove it and wipe with a damp cloth. Do not put it in the dishwasher. To maintain the toaster, never use harsh detergents, metal utensils or abrasive scouring pads. AND never touch the heating element.