How to better use my product
Should I unplug the appliance every time I change the accessories?
Yes, be sure to unplug the appliance when attaching accessories.
What is an easy way to file my nails?
Simply place the underside of your nail against the bezel of the sapphire disc, then shape it little by little, keeping it pressed against the disc.
Which speed should I use?
Use the low speed until you are completely familiarised with the appliance, then you can move on to the high speed.
The low speed gives the best results in terms of finish. How do I file a small surface area of nail?
The cylinder drill tip is perfect for this, for toenails in particular.
What should I do if I experience pain?
Switch the appliance off and consult your physician.
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
What do Classes I and II correspond to?
A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.
Where can I dispose of my appliance at the end of its life span?
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Where can I buy accessories, consumables or spare parts for my appliance?
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
What are the guarantee conditions of my appliance?
Find more detailed information in the Guarantee section of this website.